What are the Features of CMMS Maintenance Software?
Mobile-Responsive
What this feature is: A modern CMMS system should be easy-to-use and device agnostic on mobile so technicians and key personnel in the field can easily retrieve procedures and documentation, check part availability, initiate orders, evaluate maintenance history, maintain compliance and update work orders.
Why it is important: This ensures maintenance activities can be completed efficiently in the field while maintaining accuracy, compliance, and continuity of work.
Explore more about mobile CMMS capabilities
Easy to Integrate
What this feature is: Your CMMS program must integrate with other mission-critical systems and equipment so your team can effectively capture, analyze and utilize critical data. This is straightforward using Accruent Maintenance Connection RESTful API, which can instantly connect key applications to your CMMS.
Why it is important: This enables teams to operate with connected data across systems, supporting informed decision-making and more effective maintenance operations.
Learn how CMMS API integrations simplify connectivity
Intuitive Navigation
What this feature is: User adoption is essential to the success of a CMMS implementation. Easy-to-use, intuitive software is much more likely to be adopted, so look for a CMMS system that is suited to your employees’ processes and responsive to their maintenance activity needs.
Why it is important: This supports higher user adoption and consistent system usage, which is essential to achieving the intended outcomes of a CMMS implementation.
See our user-friendly CMMS interface
System Security
What this feature is: Modern, top-tier CMMS systems come equipped with many features to keep your sensitive information safe, including single sign-on for secure authentication, secure cloud storage and refined access to controls, authorizations and restrictions.
Why it is important: This protects sensitive maintenance and operational information while ensuring appropriate access controls are maintained.
Learn about CMMS security best practices
Straightforward Migrations
What this feature is: CMMS implementation will require data migration from disparate, legacy systems. These migrations should be straightforward in your CMMS solution so you can facilitate collaboration and ensure that your data is comprehensive, up-to-date and actionable.
Why it is important: This supports continuity of operations by ensuring maintenance data remains accurate, accessible, and usable after migration.
Discover our CMMS migration process
Vendor Support
What this feature is: While a vendor’s CMMS software itself is the most important factor in selection and buying process, the CMMS vendor organization should be equally important. The right CMMS provider will be your partner and offer help with implementation, training, and ongoing support.
Why it is important: This ensures organizations receive the guidance and support needed to successfully implement and sustain CMMS adoption.
Find out why vendor support matters
Full Work Order Visibility
What this feature is: Effective facility maintenance work requires smooth work order management and field service execution. A robust CMMS facilitates this by allowing users to review, prioritize, assign, schedule and track both work orders and associated maintenance tasks. It will also provide full visibility into work orders, work order history, part history and more.
Why it is important: This enables maintenance teams to coordinate work more effectively and maintain clear oversight of maintenance activities.
Learn more about work order management feature
Automations
What this feature is: Many automations should be available in your CMMS program, including the ability to schedule maintenance - by setting up time, usage or condition-based maintenance triggers – and automated alerts to technicians including details like repair histories, checklists, asset manuals and more.
Why it is important: This supports consistent execution of maintenance activities and reduces reliance on manual processes.
Explore CMMS automation features
Full-Feature Reporting
What this feature is: Using customized CMMS reports and analytics, you should be able to extract meaningful data that your maintenance operations can use to pinpoint preventive maintenance needs, manage KPIs and optimize facility management processes and performance.
Why it is important: This enables organizations to measure performance, identify improvement opportunities, and continuously optimize maintenance operations.
Learn about CMMS reporting and analytics
Records for Audit Preparedness
What this feature is: Your CMMS maintenance management software should help you keep a trail of the information most compliance audits look for when assessing if an organization has meet the necessary standards. Specifically, demonstrate that you maintain employee compliance, keep searchable work records, and generate the automated audit logs you need to simplify compliance with regulatory, industry, geographic and other audits.
Why it is important: This supports audit readiness by ensuring compliance documentation is accurate, complete, and readily accessible.
Learn about CMMS standard and compliance
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