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Optimize Service Request Management with Accruent Maintenance Connection
Discover how Accruent Maintenance Connection CMMS & EAM enhances service request management with mobile-first, configurable, and data-driven workflows.
Best Work Order Software: 8 Industry Leading Features & Benefits
Take the hassle out of work order management and unlock your maintenance team’s potential. Plan, create, assign, manage, store, and analyze your work orders and all associated data in one centralized, easy-to-use software.
Features of Industry-Leading Work Order Software
You deserve a work order management system that improves your operations. Maintenance Connection provides an easy-to-use, multi-device work order tracking system that eliminates silos and improves maintenance execution.
Work Order Tracking with the Request Form Manager
Easily create, view, update and execute maintenance work orders and maintenance request tracking in real time using MC’s work order request manager. Access all critical details of any service request — area, duration, order status, task type, parts availability, and more. Prioritize work orders and receive status updates via email or text message. This robust work order tracking system has everything you need to get the job done right.
Inventory Management
Low visibility into parts availability or location can cause significant cost increases and delays in average response time. Maintenance Connection’s inventory management feature helps your team purchase, organize, and access your parts easily, efficiently, and directly in one central location.
Comprehensive Reporting and Analytics
Create purpose-built reports to understand key metrics — such as inventory costs, equipment usage, or labor hours — and share findings needed to optimize your plans, asset purchases, and preventative maintenance scheduling.
Easy-to-Use Dashboard
Leverage Maintenance Connection’s work order management system to view maintenance requests, manage daily maintenance schedules, update metrics, add relevant notes, and stay on top of your field team’s maintenance activities, all from one centralized and configurable dashboard view.
Mobile Work Order Management App
With MC Express, the mobile version of Maintenance Connection’s maintenance and work order software, your field service technicians can create, edit, or complete work orders directly from their mobile devices. Users can also access photos, user manuals, inventory levels, and other critical information in just a few clicks.
Maintenance Connection simplifies day-to-day tasks for Encore Wire technicians
"We have a lot of reports in the system that we use every day. Reports are emailed out automatically, and we are pulling out reports to show efficiency and productivity."
— Troy Lingebach
Assistant Director of Facilities Management
Understanding Maintenance Connection For Your Industry
Increased Manufacturing Operational Efficiency
Streamline maintenance processes, reduce downtime, and extend asset life by scheduling regular maintenance, tracking repairs and managing parts inventory.
Single Source of Truth for Utilities
Minimize downtime, improve safety, and respond quickly to critical situations with our robust CMMS and EDMS solution for utilities.
Look under the hood
Learn more about our software, get your questions answered, and find out how it can complement your current technology and processes.
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Power Your Organization with Integrated Solutions
Accruent software allows you to fully optimize the lifecycle of your asset and facilities, offering connected workflows, integrated experiences, and data-backed insights.
EDMS for Highly Regulated Environments
On-premise document management with collaborative workflows and tight access controls.
IoT Remote Monitoring, Control and Energy Management
Smart energy management software helps users maximize resilience, lower costs, and meet carbon neutral goals.
EDMS for Highly Regulated Environments
On-premise document management with collaborative workflows and tight access controls.
IoT Remote Monitoring, Control and Energy Management
Smart energy management software helps users maximize resilience, lower costs, and meet carbon neutral goals.
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Frequently Asked Questions
What is work order software?
Work order software is a digital tool that helps businesses create, track, and manage maintenance tasks efficiently. It automates the entire work order lifecycle, from request submission and approval to task assignment, completion, and reporting. By using a centralized platform, organizations can reduce downtime, improve response times, and ensure assets are properly maintained. Work order software is commonly used in facilities management, manufacturing, healthcare, and property management, where maintenance efficiency directly impacts operations.
Why should I invest in Accruent’s work order management system?
Accruent’s work order management system streamlines maintenance workflows, reduces operational costs, and enhances asset reliability. With automated scheduling, real-time tracking, and mobile accessibility, teams can efficiently manage work orders from any location, ensuring faster response times and minimal downtime. Additionally, custom reporting and analytics provide insights into resource allocation, maintenance trends, and cost savings, helping businesses make data-driven decisions. Whether managing facilities, equipment, or service requests, Accruent’s solution improves productivity, compliance, and operational efficiency.
How much does work order management software cost?
The cost of work order management software depends on several factors, including the number of users, features, deployment method (cloud vs. on-premise), and integration capabilities. Basic plans for small businesses may start at a few hundred dollars per month, while enterprise solutions with advanced automation, analytics, and integrations can range into thousands per month. Many vendors offer tiered pricing, custom quotes, and free trials, allowing organizations to choose a solution that matches their operational needs and budget.
What is the difference between workflow and work order?
A workflow is a comprehensive process model, illustrating the sequence of activities to achieve a goal or complete a process, while a work order is a specific task or job assignment, detailing what needs to be done, who will do it, when, and with what resources. Workflows provide a high-level view of processes, optimizing efficiency, while work orders focus on individual tasks within those processes, enabling tracking and execution. Workflows have a long-term perspective, adaptable over time, while work orders have a shorter lifecycle, typically used for managing short-term tasks, maintenance, or projects
Can Accruent’s work order software integrate with other systems?
Yes, Accruent’s work order software integrates seamlessly with various business, facility, and asset management systems to improve workflow efficiency. It connects with Enterprise Asset Management (EAM), Computerized Maintenance Management Systems (CMMS), Enterprise Resource Planning (ERP), and Internet of Things (IoT) platforms, ensuring smooth data exchange and real-time updates. By integrating with existing tools like accounting software, procurement systems, and analytics dashboards, businesses can eliminate data silos, streamline maintenance processes, and improve overall asset performance.
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Products Designed to Integrate Your World
Accruent software allows you to fully optimize the lifecycle of your assets and facilities, offering connected workflows, integrated experiences and data-backed insights.
