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What is a wayfinding system? How does it work? What do you need to do for a successful implementation? Find out the answers to these questions and more.
A wayfinding system is a tool or suite of tools that works to help people navigate their physical environments and orient themselves in their location in space. A suite of wayfinding tools can include directions, symbols, colors, kiosks, maps and other communication tools that help viewers effectively find their desired locations. Today, these tools also integrate with wireless technologies, including mobile applications, digital displays and RFID.
Wayfinding systems are particularly useful in complex built environments that people must navigate effectively, including:
In such places, wayfinding help can not only build trust but also significantly boost the user’s sense of safety, security and overall agency. However, this will only work if the wayfaring tool is effectively planned and created to providing information at key points of the user’s journey.
Again, the point of a wayfinding system is to help people understand their surroundings and their direction in an unfamiliar environment. Wayfinding will only work effectively if creators follow some key principals and best practices. For example, wayfinding creators should follow the following principles:
When these principals are followed, it is more likely that wayfinding users will be able to orient themselves in the built environment and navigate to their desired location.
There are many ways to integrate wayfinding systems into your day-to-day operations, like via a geographical map, a physical kiosk or a more cognitive map. When creating your wayfinding scheme, there are a few characteristics that you should keep in mind:
When it comes to digital signage and information systems, there are four primary types of wayfinding signs to choose between: informational signs, directional signs, identification signs and warning signs:
In most instances, you will encounter a combination of all four types of signs, and they should work together to help you effectively navigate your physical space.
Accruent's EMS platform provides all the integrations needed to work as a fully-functional wayfinding software. Learn more about EMS today!
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