Get Started
Solutions Overview
Industries Overview

Support

Looking for access to technical support, best practices, helpful videos, or training tools? You’ve come to the right place.

About Accruent

Get the latest information on Accruent, our solutions, events, and the company at large.

Accruent Subprocessors

Accruent relies upon certain third party subprocessors to support the delivery of our services to our customers. Accruent currently uses the following subprocessors:

Purpose of processing

Name of Subprocessor(s)

Locations

Product

Business Support

Adobe Inc.

US

All

Business Support

AHA!

US

All

Business Support

Atlassian

US

All

Business Support

Boomi

US

All

Business Support

Clari, Inc.

US

All

Business Support

D&B

US

All

Business Support

DocuSign

US

All

Business Support

Five9

US

All

Business Support

Gainsight

US

All

Business Support

LogicMonitor

US

All

Business Support

Logz.io

US

All

Business Support

Marketo, Inc.

US

All

Business Support

Microsoft Corporation (Office Suite)

US

All

Business Support

Netsuite

US

All

Business Support

Outreach Corporation

US

All

Business Support

Qualitrics

US

All

Business Support

Quest (KACE)

US

All

Business Support

Salesforce.com, Inc.

US

All

Business Support

ServiceNow

US

All

Business Support

Smartsheet

US

All

Business Support

Visualping (d/b/a Webmonitoring Technologies, Inc.)

US

All

Business Support

Yaypay Inc.

US

All

Business Support

Zoom

US

All

Business Support

ZoomInfo

US

All

Business Support

Zuora, Inc.

US

All

Data Analytics

Cognos

United States

FAMIS 360
Verisae

Data Analytics

Google Analytics

US

BigCenter
Expesite
FAMIS 360

Data Analytics

Pendo.io, Inc.

US

All

Data Provider

Google, Inc. (Maps & APIs)

US

BigCenter
FAMIS 360
Siterra

Data Provider

XE.com Inc.

US

Siterra

Hosting Provider

Amazon Web Services, Inc. (AWS)

Singapore

FAMIS 360
Siterra

Hosting Provider

Amazon Web Services, Inc. (AWS)

India

FAMIS 360
Siterra

Hosting Provider

Amazon Web Services, Inc. (AWS)

US

RedEye

Hosting Provider

Amazon Web Services, Inc. (AWS)

Australia

RedEye

Hosting Provider

Data Foundry Inc.

US

Asset Enterprise
BigCenter
Expesite
FAMIS 360
Maintenance Connection
Siterra
TMS
vxField
vxMaintain
vxObserve

Hosting Provider

Equinix Canada Ltd. (formerly Q9 Networks)

Canada

FAMIS 360

Evoco

Hosting Provider

Equinix, Inc.

UK

Asset Enterprise
Siterra
vxMaintain
vxObserve

Hosting Provider

Google LLC (GCP)

US

EMS
Lucernex

Hosting Provider

Google LLC (GCP)

Canada

EMS
Lucernex

Hosting Provider

Google LLC (GCP)

UK

EMS
Lucernex

Hosting Provider

Google LLC (GCP)

Germany

EMS

Hosting Provider

Microsoft Corporation (Azure)

US

Accruent Space Intelligence
EMS
Meridian

Hosting Provider

Microsoft Corporation (Azure)

UK

EMS

Hosting Provider

Microsoft Corporation (Azure)

Australia

EMS

Hosting Provider

Microsoft Corporation (Azure)

Germany

Maintenance Connection
Meridian

Hosting Provider

Microsoft Corporation (Azure)

Netherlands

Maintenance Connection

Hosting Provider

Oracle Inc.

US

Accruent Analytics (Supporting FAMIS 360)

Hosting Provider

ServiceNow

US

Connectiv

Hosting Provider

US Internet (USI)

US

Asset Enterprise
BigCenter
EMS
Expesite
FAMIS 360
Maintenance Connection
Siterra
TMS
vxField
vxMaintain
vxObserve
vxConserve
vxSustain

InfoSec Partner

Carbon Black

Global

All

InfoSec Partner

Rapid7

United States

All

InfoSec Partner

Zscaler

Global

All

Support Services

CapGemini SE

Global

All

Support Services

Cognizant Technology Solutions Corporation

India

All

Support Services

Diversify OSS

Philippines

All

Support Services

Salesforce.com, Inc.

US

All

Technology Partner

AppTree Software Inc.

United States

FAMIS 360
EMS
Lucernex
Maintenance Connection
Verisae

Subsidiary & Affiliate Support

Accruent GmbH
Accruent North LP
Accruent UK Limited
Accruent LLC
BlueCielo do Brasil Soluções de Gerenciamento Ltda
BlueCielo ECM Solutions Oy
BlueCielo ECM Solutions B.V.
BlueCielo ECM Solutions Pte. Ltd.
BlueCielo ECM Solutions, Inc.
Business Integration Group, Inc.
EMS Software, LLC
Four Rivers Software Systems, Inc.
Lucernex Inc.
Mainspring Healthcare Solutions, Inc.
Maintenance Connection, LLC
SifeFM, Inc.
Verisae, Inc.
ViryaNet, Inc.

Germany
Canada
UK
United States
Brazil
Finland
Netherlands
Singapore
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States

All

Subscribe to updates to the subprocessor list:

Accruent will make updates to the subprocessor lists via this website. Subscribe below to receive updates to the subprocessor list.