Get Started
Solutions Overview
Industries Overview

Support

Looking for access to technical support, best practices, helpful videos, or training tools? You’ve come to the right place.

About Accruent

Get the latest information on Accruent, our solutions, events, and the company at large.

Field Service Management Software

Field service is not just an expense — it is a strategic resource that contributes to the top and bottom line. To meet customer and company expectations, you need to lean on field service management software that can allocate resources strategically and optimize their impact.

Field Service

Achieve Operational Excellence and Consistent Quality Service

Empower field technicians with the ability to complete tasks seamlessly and efficiently for greater customer satisfaction.

Optimize Field Scheduling

Match the right skillset to the service job, while considering travel and other logistics for optimal service execution.

Ensure Technician Safety

Mitigate risk, decrease liability, and make sure your teams stay safe.

Inventory Management Efficiencies

View part availability for assigned work orders, track inventory and stock levels, and move parts between warehouses for increased efficiency.

Seamless Task Completion

Review recommended parts, report progress and work details, and even add notes and image attachments directly to the work order for effortless task completion.

Field-Service-Management-solutions-usecases-edge-hill-university-logo

Vx Field provides us greater control over our maintenance team. We have an increased ability to allocate jobs that ensures the team is operating as efficiently as possible."

— Adam Palmer
Systems & Innovation Manager

Encore Wire company logo
OK TEDI Mining
CoOp Group logo
BMA BHP Mitsubishi Alliance Logo
L'Oreal company logo
BASF Logo
Alaska Airlines company logo
The New York Times logo
outotec Logo
RWE Logo
Sydney Water Logo
SSR Mining Logo
Duke University Logo
Masters Gallery Logo
abbvie logo

Take Control of Your Field Service Management for Better Service Outcomes

Field service management software helps you offer frictionless field service to elevate the customer experience and satisfaction.

Automatic Workflows  

Take advantage of fully integrated workflows from request to invoicing to payments to ensure: 

  • Labor and admin efficiencies 
  • On job-completion 
  • Consistent end-to-end service

AI-Powered Scheduling and Dispatch 

Utilize AI to determine tech availability and job location including map-based views while using a configurable dispatch board to manage your workforce to: 

  • Better allocate resources 
  • Increase on-time arrivals 
  • Align with company business objectives

Greater Performance Visibility  

Gain insights into every service interaction to determine how to adjust for continuous improvement including: 

  • Workforce effectiveness 
  • Financial and internal processes 
  • Customer experience 

Lower Risk and Liability 

Decrease risk and liability while keeping your team safe using: 

  • Vehicle checks 
  • Work permits 
  • GPS tracking 

Industries that Use Field Service Management Software

Find the right Accruent Field Service
 for your unique industry and pain points.

Frequently Asked Questions

Does Field Service Management Software track the locations of field technicians?

Yes, mobile tracking capabilities allow teams to stay in close contact whether on or off the field. This convenience allows dispatchers to assign jobs based on each technician’s availability and proximity to the job site. 

Ensure more accurate arrival times with more optimized routing and streamlined alerts sent directly to customers. Detailed tracking increases uptime and ensures projects get done faster.

Will FSM software keep my data more secure?

One of the key features of Accruent’s FSM software is data security. Even if you frequently share information among team members across locations or geos, you can be secure in knowing that all information is protected. 

Encryption and authentication measures keep bad actors away while allowing pertinent team members the ability to access valuable details at a moment’s notice.

 Keep field data safer 24/7.

Which industries does vx Field work the best?

Industries with a heavy logistical bent, especially those that require large-scale equipment management. This can include retail, warehousing, grocery, utility companies, and service providers. 

Coordinating field services and response times among different types of technicians can be challenging. Accruent smoothes out this process by bringing all of these professionals together into one easy to use system. 

Technicians can painlessly diagnose and resolve issues, uploading details straight into the Vx Field platform. Quickly share and collaborate with relevant team members.

How does vx Field enhance worksite safety and compliance?

Yes, this field service management software keeps teams safer and more compliant across worksites. From work permits to vehicle checks, get team members communicating compliance statuses and needs more effectively.

Don’t see your question? Let us help you

Request a Demo

Field Service Management Software

 

Products Designed to Integrate Your World

Accruent software allows you to fully optimize the lifecycle of your assets and facilities, offering connected workflows, integrated experiences and data-backed insights.