Solutions
Industries
Learn how to transform your service organization culturally to drive better performance and convert measurements into day-to-day operational decisions.
Service organizations are under a lot of pressure to improve key performance indicators (KPIs) such as customer satisfaction and improve their overall service efficiency.
Service efficiencies and customer satisfaction could be complementary, but in many cases are conflicting. For example, a dispatcher needs to make a decision: Should I send the technician located closest to the work request? Or should I send the technician previously involved with the case, but further away?
Share
Share
An Accruent eBook for service providers. This eBook will address best practices at both levels and provide examples, as well as include a checklist ...
Eliminate unnecessary spend and ensure high quality maintenance Skilled trade industries are experiencing technician shortages across the board. Over ...
Public companies will need to provide their three-year comparative financial reporting under the new lease accounting standards, so they will need to ...
.svg){kind=small}
