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Discover how to proactively dispatch in the field, including pushing problems to dispatchers, creating automatic connections, and optimizing workflows.
Exception management for an effective mobile workforce.
"The plan" is really only the plan at the start of the day.
In mobile workforce management, there’s a lot of focus on the plan. But there are exceptions all the time.
When dispatchers don’t handle exceptions properly, all the benefits gained by starting with a good plan are lost.
If dispatchers can’t make decisions effectively, then you can’t expect your field technicians to be effective. This is the heart of managing your mobile workforce.
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