The Challenge
The hospital wanted to move from the On-Premise platform to TMS OnLine, with their CMMS Administrator explaining, “I quickly understood the benefits of it. Although the cost were slightly higher, the benefits were overwhelming.” Specifically, the switch would:
- Release the hospital’s team from relying on its Information Systems (IS) department
- Give the team the ability to access TMS from outside of the hospital’s network
- Give the team the ability to submit work order requests from any device from any location inside or outside of the network
- Allow for automatic upgrades without delay
But getting there was a rocky road. As the administrator explains, “I initially submitted my request to move to TMS online in 2016. At the time, our corporate compliance department was nervous about the move due to a lack of security to guard against theft of protected health information. They felt Accruent did not possess the security features they required to give approval, so the project was shelved.”
But, several years later, he wanted to try again. “After several years, increased security protocols, and a change of leadership in our corporate compliance department, I re-submitted the request for the move to TMS OnLine. This time, with a better understanding of the process and the security features, the project was granted. In 2023, we made the move, and it has been a positive experience ever since”.
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